Privacy Policy
The House of Frequency And Fortune ("Company," "we," "us," or "our"), owned and operated by Rayna Campbell Global, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, register for our programs, participate in any of our challenges or events, or interact with us through any of our platforms.
By accessing our website or providing your information to us, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.
1. INFORMATION WE COLLECT
Information You Provide Directly
We collect personal information that you voluntarily provide when you register for a program or event, purchase a product or service, subscribe to our email list or SMS communications, fill out a form or application, contact us directly, or participate in live sessions or submit testimonials. This may include your name, email address, phone number, billing information, and any other details you choose to share.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect your IP address, browser type, device information, pages visited, time on site, and data from cookies and similar tracking technologies.
Information from Third-Party Platforms
We may receive information about you from third-party platforms we use to deliver our services. This information is used solely to deliver and improve our services to you.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to register you for and deliver our programs and challenges, process transactions and send confirmations, send email and SMS communications you have opted into, personalize your experience, respond to your inquiries, comply with legal obligations, and protect the security and integrity of our business.
3. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information only in the following limited circumstances:
Service Providers: Trusted third-party vendors who assist in delivering our services (such as email platforms, payment processors, and hosting platforms) are contractually obligated to protect your information and may not use it for their own marketing purposes.
Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information for any other purpose with your explicit prior consent.
4. SMS TEXT MESSAGE COMMUNICATIONS & A2P COMPLIANCE
IMPORTANT: Your mobile phone number will NEVER be sold, shared, or disclosed to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Consent to Receive SMS Messages
By providing your mobile phone number and opting in, you expressly consent to receive text messages from The House of Frequency And Fortune. These messages may include program reminders, session links, event notifications, and promotional offers related to our products and services. Message and data rates may apply. Message frequency will vary.
How to Opt Out
You may opt out of SMS communications at any time by replying STOP to any text message from us. You will receive one final confirmation and no further messages will be sent. To re-subscribe, reply START. For help, reply HELP or contact us at [email protected]
No Sharing of SMS Phone Numbers
In full compliance with A2P 10DLC messaging regulations and the Telephone Consumer Protection Act (TCPA):
Your mobile phone number will not be shared with, sold to, or transferred to any third party for their own marketing, advertising, or messaging purposes
Your opt-in consent applies solely to communications from The House of Frequency And Fortune
We do not share SMS subscriber lists with joint venture partners, affiliates, or outside organizations
All SMS campaigns are registered with carriers in compliance with A2P 10DLC requirements
Program Description
When you opt in to SMS communications from The House of Frequency And Fortune, you will receive messages related to our programs, events, and offers. This is a recurring message program. Standard message and data rates may apply.
5. COOKIES & TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may control cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. We may use third-party analytics tools that collect anonymized data about how visitors interact with our website.
6. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce our agreements. You may request deletion of your personal data at any time by contacting us. Certain information may be retained as required by law.
7. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.
8. THIRD-PARTY PLATFORMS & LINKS
Our services may be delivered through or linked to third-party platforms. Your use of those platforms is subject to their own privacy policies. We are not responsible for the privacy practices or content of external websites or third-party platforms.
9. CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. YOUR PRIVACY RIGHTS
You may have the right to access, correct, or delete the personal information we hold about you, opt out of marketing communications at any time, opt out of SMS messages by replying STOP, and request data portability where applicable. To exercise any of these rights, please contact us using the information below
11. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date and notify you where appropriate. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact:
Rayna Campbell Global dba The House of Frequency And Fortune
Email: [email protected]